Terms of Service

Last updated: October 5, 2026

Welcome to SonicBeat. These Terms of Service govern your use of our website and your purchases from SonicBeat. By accessing our website or placing an order, you agree to these terms.

1. General

SonicBeat operates the website sonicbeatlb.com and offers products for purchase and delivery within Lebanon.

By using our website, you confirm that you are legally capable of entering into a purchase agreement or have permission from a parent or legal guardian where required.

We reserve the right to update or modify these Terms of Service when necessary. Updated terms will be published on our website.

2. Products

We make reasonable efforts to display our products, descriptions, images, colors, specifications, and other information as accurately as possible.

However, actual product colors or appearance may vary slightly depending on your device, screen settings, manufacturing variations, or product batches.

We reserve the right to modify, discontinue, or limit the availability of any product without prior notice.

3. Pricing

Product prices are displayed on our website and may be changed from time to time.

The price shown at checkout at the time your order is submitted will generally be the price applicable to your order.

Any applicable delivery fees or other charges will be clearly displayed during checkout before you complete your order.

Promotions, discounts, and special offers may be subject to additional conditions and may end at any time.

4. Orders

When you place an order through SonicBeat, you are responsible for providing accurate information, including your:

• Full name
• Phone number
• Delivery address
• Order details

Submitting an order does not necessarily guarantee acceptance. We reserve the right to cancel or refuse an order in cases including suspected fraud, incorrect information, pricing errors, unavailable products, or inability to complete delivery.

We may contact you by phone or WhatsApp to confirm your order or delivery information.

5. Payment

Available payment methods will be displayed during checkout.

Where Cash on Delivery (COD) is available, payment must be made according to the amount confirmed for your order upon delivery.

Customers are responsible for ensuring that the information provided during checkout is accurate.

6. Shipping and Delivery

We offer delivery within supported areas in Lebanon.

Estimated delivery times are provided as a general estimate and may be affected by location, courier availability, weather, public holidays, high order volumes, or circumstances outside our reasonable control.

Customers must provide a valid phone number and accurate delivery information so the courier can successfully complete delivery.

Any applicable shipping fee will be shown at checkout.

7. Returns and Refunds

Returns, exchanges, and refunds are handled according to our Return and Refund Policy, which is available separately on our website.

Customers should review the Return and Refund Policy before making a purchase.

Where there is a conflict regarding a return or refund, the conditions stated in our published Return and Refund Policy will apply, subject to applicable law.

8. Cancellations

If you wish to cancel an order, please contact us as soon as possible.

We cannot guarantee cancellation once an order has been processed, fulfilled, or handed over to the delivery courier.

Repeated refusal of confirmed Cash on Delivery orders may result in future orders being declined where reasonably necessary to prevent misuse of our service.

9. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible and provide your order information along with photos or videos showing the issue where appropriate.

Eligible cases will be handled according to our Return and Refund Policy.

10. Website Use

You agree not to use our website:

• For unlawful or fraudulent purposes.
• To interfere with the security or operation of the website.
• To attempt unauthorized access to our systems.
• To transmit malicious software or harmful code.
• To submit false or misleading order information.
• To misuse our checkout, promotions, discounts, or ordering systems.

We reserve the right to restrict access to our services when we reasonably believe they are being misused.

11. Intellectual Property

Unless otherwise stated, the content available on the SonicBeat website, including website design, text, graphics, and other original materials created by SonicBeat, may not be copied, reproduced, or commercially used without permission.

Third-party trademarks, product names, images, and other intellectual property remain the property of their respective owners.

12. Third-Party Services

Our website may use or integrate services provided by third parties, including Shopify, payment providers, delivery providers, analytics services, and other technology providers.

The availability and operation of these third-party services may be subject to their own terms and policies.

13. Limitation of Liability

To the extent permitted by applicable law, SonicBeat will not be responsible for indirect or consequential losses resulting from the use or inability to use our website or products.

Nothing in these Terms is intended to exclude or limit any rights or remedies that cannot legally be excluded or limited under applicable law.

14. Privacy

Your personal information is handled according to our Privacy Policy, available on our website.

By using our website, you acknowledge that your information may be processed as described in that policy.

15. Governing Law

These Terms of Service are governed by the applicable laws of Lebanon.

Any dispute relating to these Terms, our website, or purchases made through SonicBeat will be handled in accordance with applicable Lebanese law.

16. Contact Us

If you have questions regarding these Terms of Service or an order, please contact us through the customer support contact methods provided on our website.

SonicBeat
Lebanon